GDPR Privacy Notice
Last Updated: February 19, 2025
Introduction
Choicejourney is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation. This notice explains how we collect, use, store, and protect your information when you use our educational platform.
Data Controller
Choicejourney operates the platform accessible at choicejourney.space. For any questions regarding this notice or your data rights, contact us at help@choicejourney.space or by phone at +64272022385.
Personal Data We Collect
We collect and process the following categories of personal data:
Information You Provide
When you register for an account, enroll in courses, or interact with our platform, we collect your name, email address, password, learning preferences, course selections, progress data, assessment results, and any content you submit through assignments or discussions.
Technical Information
We automatically collect IP address, browser type and version, device information, operating system, time zone settings, access times, pages viewed, navigation paths, and referral sources when you use our platform.
Usage Data
We track course completion rates, time spent on lessons, interaction with learning materials, quiz and assessment scores, discussion participation, and feature usage patterns to improve your learning experience.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity
Processing is necessary to provide educational services you have requested, manage your account, deliver course content, track your progress, issue certificates, and process payments.
Legitimate Interests
We process data to improve our platform, develop new courses, analyze learning outcomes, prevent fraud and abuse, ensure platform security, and communicate service updates.
Consent
Where required, we obtain your explicit consent for marketing communications, optional data collection for research purposes, and sharing your achievements publicly.
Legal Obligations
We process data to comply with applicable laws, respond to legal requests, enforce our terms of service, and protect our rights and those of our users.
How We Use Your Data
Your personal data is used to deliver and personalize educational content, track learning progress and issue certifications, facilitate communication with instructors and peers, provide technical support, improve course quality and platform functionality, send important service notifications, process payments and maintain transaction records, analyze usage patterns to enhance user experience, and ensure platform security and prevent misuse.
Data Sharing and Disclosure
We do not sell your personal data. We share information only in the following circumstances:
Service Providers
We engage third-party providers for hosting and infrastructure, payment processing, email delivery, analytics and performance monitoring, and customer support tools. These providers access data only as necessary to perform their functions and are contractually bound to protect your information.
Course Instructors
When you enroll in courses, instructors may access your name, progress data, assignment submissions, and participation in course discussions to facilitate learning and provide feedback.
Legal Requirements
We disclose data when required by law, in response to valid legal processes, to protect our rights and property, to prevent fraud or security threats, or in connection with business transfers or restructuring.
International Data Transfers
Your data may be transferred to and processed in countries outside your region. We ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms to protect your data during international transfers.
Data Retention
We retain your personal data for as long as your account remains active or as needed to provide services. After account closure, we retain data for legitimate business purposes including legal compliance, dispute resolution, and fraud prevention. Course completion records and certifications are retained indefinitely to verify credentials. Usage analytics may be retained in aggregated, anonymized form.
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access
You may request confirmation of whether we process your data and obtain a copy of your personal information.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data when it is no longer necessary, you withdraw consent, you object to processing, or the data was unlawfully processed. This right is subject to legal retention obligations.
Right to Restriction
You can request limitation of processing when you contest data accuracy, processing is unlawful but you oppose erasure, we no longer need the data but you require it for legal claims, or you have objected to processing pending verification.
Right to Data Portability
You may receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where processing is based on consent or contract and carried out by automated means.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe our processing violates data protection law.
Exercising Your Rights
To exercise any of these rights, contact us at help@choicejourney.space. We will respond to your request within one month, which may be extended by two additional months for complex requests. We may request additional information to verify your identity before processing requests.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit and at rest, regular security assessments and updates, access controls and authentication mechanisms, employee training on data protection, and incident response procedures.
While we strive to protect your data, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance platform functionality, remember your preferences, analyze usage patterns, and improve user experience. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.
Children's Privacy
Our platform is not directed to individuals under the age of consent in their jurisdiction. We do not knowingly collect personal data from children without parental consent. If we become aware of such collection, we will delete the information promptly.
Automated Decision-Making
We may use automated processing to personalize learning recommendations, assess quiz and assignment responses, and detect unusual account activity. You have the right to request human review of automated decisions that significantly affect you.
Changes to This Notice
We may update this privacy notice periodically to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes through email or prominent platform notice. Continued use of our services after changes constitutes acceptance of the updated notice.
Contact Information
For questions, concerns, or requests regarding this privacy notice or our data practices, contact us at:
Email: help@choicejourney.space
Phone: +64272022385
Address: 11/95 Thackeray Street, Napier South, Napier 4110, New Zealand